2019-04-03 @ 12 AM CST - Voice Service Advisory

Kyle Olexa -

Subject: TeleFlex Service Advisory

Date: April 3rd, 2019

Start Time:  04/03/19 @ 12:00 AM Central Time Zone

Reason: Some customers are experiencing issues with MWI not being lit, even though there are new messages in the inbox.

Action: TeleFlex will be applying a patch to the voice systems in order to correct the issue with MWI not notifying user phones of new voicemail messages in the inbox.

Impact: During this update, users on affected voice systems will be unable to place or receive phone calls. This will require a simple restart of the voice services on select servers and should last no more than 5 minutes.

User Action Required: None necessary.

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TeleFlex Networks

1510 Primewest Parkway | Suite 800
Katy, TX 77449